Welcome to Pack & Go World! We are delighted that you have chosen us for your backpack needs. These Terms of Service govern your use of our website and the purchases you make from us. By using our site or making a purchase, you agree to comply with and be bound by these terms. Please read them carefully to ensure a smooth and enjoyable shopping experience.

1. Acceptance of Terms

By accessing and using our website, you agree to comply with and be legally bound by these Terms of Service. If you do not agree with any of the terms and conditions outlined here, please do not use our site.

2. Modifications to the Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms regularly to stay informed about any changes. Your continued use of our website after the modifications have been made constitutes your acceptance of those changes.

3. Products and Pricing

• Product Descriptions: We strive to provide accurate descriptions of our products, including images, specifications, and other relevant details. However, we do not guarantee that all product information, including pricing and availability, is completely accurate, current, or error-free. We reserve the right to correct any errors and update product information as needed.
• Pricing: Prices are listed in USD and are subject to change without notice. In the event of an error in pricing, we reserve the right to cancel or amend your order. Any price changes will be reflected in the checkout process before you finalize your purchase.
• Availability: While we make every effort to keep our inventory up-to-date, there may be times when products become out of stock or unavailable. If an item is unavailable after you’ve placed your order, we will notify you promptly and offer alternatives, such as a similar product, a delay in shipping, or a full refund.

4. Order Acceptance and Cancellation

• Order Acceptance: Once you place an order through our website, you will receive a confirmation email. However, this does not guarantee acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
• Order Cancellation: If you wish to cancel your order, please contact us as soon as possible at [email protected]. If your order has already been processed or shipped, we may not be able to cancel it. However, you can still return the product under our returns policy once it arrives.

5. Payment Terms

We accept various forms of payment, including credit/debit cards and other secure payment methods. When you make a purchase, you agree to provide accurate and complete payment information. Payments will be processed immediately after your order is confirmed. By submitting your payment, you authorize us to charge the provided payment method for the total order amount, including shipping fees and applicable taxes.

6. Shipping and Delivery

• Shipping Policy: We offer free shipping on orders over $79.99. For orders below this amount, a shipping fee of $8.99 will be charged. Shipping times may vary depending on your location and product availability. Once your order is shipped, you will receive tracking information to monitor the progress of your shipment.
• Delivery Times: We aim to process and ship orders within 1–2 business days. Estimated delivery times are typically 3–7 business days after shipping, but may vary depending on the shipping method and your location.
• Shipping Errors: If your package is lost, damaged, or you receive the wrong item, please contact us immediately at [email protected], and we will work to resolve the issue.

7. Returns and Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your backpack, you can return it within 30 days of delivery, provided it is unused and in original condition. For more details, please refer to our Returns Policy.

8. User Conduct

When using our website, you agree to:

• Not engage in any unlawful or fraudulent activity.
• Not interfere with or disrupt the operation of our website or servers.
• Not upload or transmit harmful content, including viruses, malware, or any other malicious software.
• Not infringe on the rights of others or attempt to bypass security measures.

We reserve the right to suspend or terminate your access to our website if you violate any of these terms.

9. Intellectual Property

All content on our website, including text, images, graphics, logos, and designs, is the property of Pack & Go World and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written consent.

10. Limitation of Liability

We are not liable for any damages arising from the use or inability to use our website, including but not limited to direct, indirect, incidental, or consequential damages. We are also not responsible for any delays or disruptions caused by external factors such as natural disasters, technical issues, or actions by third parties.

11. Privacy and Security

Your privacy is important to us. We take measures to protect your personal information and ensure a safe shopping experience. For more information, please review our Privacy Policy.

12. Governing Law

These Terms of Service are governed by the laws of the United States, without regard to its conflict of law principles. By using our website, you consent to the exclusive jurisdiction and venue of the courts in the United States for any legal matters related to these terms.

13. Dispute Resolution

In the event of a dispute, we encourage you to contact us first at [email protected] to attempt to resolve the issue amicably. If a resolution cannot be reached, any legal actions or proceedings will be subject to the terms outlined in our Governing Law section.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please feel free to reach out to us at [email protected]. We are here to assist you and ensure your experience with Pack & Go World is as positive as possible.